Administration & Support

Main Office
Office: 816.255.2551 ~ 999

Tom A.
Office: 816.768.8521 ~ 101 ~ Mobile: 913.481.3416

Lisa A.
Office: 816.768.8522 ~ 102

Susan S.
Office: 816.768.8523 ~ 103

Mark G.
Office: 816.768.8524 ~ 104 ~ Mobile: 913.449.7046

Graphic Artists

Jessica K.
Office: 816.768.8527 ~ 107 ~ Mobile: 913.683.1947

Jeannette N.
Office: 816.768.6850 ~ 113 ~ Mobile: 816.558.8114

Tatyana P-T.
Office: 816.768.6852 ~ 110 ~ Mobile: 785.842.7654

Ethan M.
Office: 816.768.6856 ~ 115 ~ Mobile: 270.331.0922

Marlan H.
Office: 816.768.6857 ~ 116 ~ Mobile: 620.820.3400

Artist Access

Client Broken Emails & 800 Numbers List

ISG Artists Central Resource Library

Resources

Phone Support & Technical Services

Allo Business replaces -- Phone Support
   Phone: 816-994-7070
   Website
   Max UC Mobile Instructions
   Max UC Desktop Instructions

Allo Business Technology Solutions -- Computer Support
   Phone: 816.994.7060
   Email: request@allobusiness.tech
   Website

Spectrum Business
Phone: 866.892.4249 ~or~ 800.314.7195
Website

Canon Printer Phone Support

Phone Support
Phone: 1-800-OK-CANON (1-800-652-2666)
Website

Canon Printer Drivers & Software

Canon iX-6820
Drivers & Software
iX6800 series Printer Driver

Canon iP-8720
Drivers & Software
iP8700 series Printer Driver

Canon Pro-100
Drivers & Software
PRO-100 series Printer Driver

Canon Easy Photo Editor Tutorial

Windows:
Visual Reference

Mac:
Visual Reference

Windows – Printer Settings

Quick Setup
Visual Reference

Maintenance
Visual Reference

Mac – Printer Settings

Settings Setup
Visual Reference

Canon Easy Photo Print

Settings Setup
Visual Reference

Artwork that is requested by the client that falls between the following dates [Dec 24, 2021 - Jan 4th, 2022] will need to be supplied by the Artist from their local archive. Please remove the old files on the job details page prior to uploading your files for that job. Please do not email the files to the client. You will also need to add your files to the SharePoint Archive Folder(s) for the corresponding dates.

Any Artwork for any jobs older than 6 months cannot be recovered. If the client asks for us to do this, please kindly tell them that our system removes any artwork older than 6 months, and they are welcome to create a new job order with the photo they would like us to use.

Concerning phone calls, if you are checked in and working, please remeber to try and get the phone if it rings.

Adobe Creative Cloud (CC)

HitPaw
📂 PSD Template
💡 Tutorial

Enhance Fox (MAC / iPhone)

Enhance Fox (Android)

Are there other apps like Enhance Fox we could add here? Please share on Teams for iOS & Android

Allo Business has provided a security training course that will keep you up to date with best security practices for email and internet usage.

Each month (possibly around the 5th), you should receive an email:

From: "Training" via: Training@bp-securityawareness.com
Subject: "Security Training and Awareness"
Trusted Link: https://allobusiness.bpidtr.com/dashboard

If you have not received these emails yet, please let Mark G. & Mr. Tom know asap via Teams.
If you have received the emails, and have not yet made the email Training@bp-securityawareness.com a new contact and set to VIP, please do so now. This will help flag any training emails for you.

The training modules take about 5-10 minutes to complete and will be reviewed by the Allo Security team and share with Mr. Tom for our records. If you have not done any training modules yet, or have not received an email notification for a new training module, please let Mark G. & Mr. Tom know asap via Teams.

Your email is now stored on Office 365. Please login with your ISG email and the password we supplied you. After logging in you will need to authenticate your account. Please contact Mark or Tom if you need help with this.

Please also watch the Teams Meeting training video that we did with Avid True Owl. The Teams app is a powerful tool similar to Zoom, and allows us to Chat, Audio Call, Video Call, Share Files, and collaborate on anything we're doing at ISG.

The Teams tutorial should also go over Outlook email and Sharepoint for collaboration, file sharing, etc.
To request access please email: service@allofiber.com
Video Name: ISG Microsoft O365 training-20220104_085957-Meeting Recording.mp4.
Author: Mr. Vu.

The Email Icon/Button will evenutally be setup as a link to access your web-mail or instructions for setting up your incoming and outgoing email criteria (e.g. Outlook, Apple Mail, etc).

https://intuitive-solution-group.com/support.php?view=job-ordersNew_ISG

New Orders
Note to Artists: The website will be updated this evening with the following feature:
When a client orders the Theme & Custom Background, they will have the option to use this Image as the background for the Marquee and Legacy ( at no additional charge ).

Change Requests Submitted

Client: | Fld Ref: | Frm Ref:

Smalls Mortuary Inc. Order No: 214907 | Job Name: Keith Antonio Turner Sr. | Add Emblem or Logo: 1 | Total: $3.50

DeMunn Funeral Home and Cremation Service Order No: 214913 | Job Name: James F. Snyder | Remove Anomaly: 1 | Details: remove hand | Total: $5.00

Ellis D. Jones Funeral Service Order No: 214912 | Job Name: James ''Mr. B'' Burgess | Full Body or Basic Elaborate Cutout: 1 | Total: $6.00

Combest Family Funeral Home Order No: 214932 | Job Name: Francisca Santos | Add Emblem or Logo: 1 | Total: $3.50

Alexander Funeral Home NC Order No: 214964 | Job Name: First Lady Thomasena T. Drummond | Expand Photo : 1 | Total: $5.00

Smalls Mortuary Inc. Order No: 214754 | Job Name: Eric Tyrone Campbell Text or Background Change: 1 | Total: $2.50

John P. Franklin Funeral Home Order No: 214953 | Job Name: Ernest James Amerson | Emailed Order Cost: 15.00 | Details: extensive expand photo | Total: $15.00

Trevino Funeral Home Order No: 214967 | Job Name: Sylvia Garza | Emailed Order Cost: 5 | Details: expand photo remove young woman | Total: $5.00

Artist Change Requests: 8

Phone Orders Submitted

...

Submitted by: Mark G...

Ship Job's Mortuary Order to:
Job's Mortuary
312 S Main St
Sumter SC 29150

2 - 200 Frame Stickers ~ Compliments of: Job's Mortuary

Notes: Ordered by: John ...

Phone Orders: 1

Checking for New Messages

Reflection Codes ~ In House Print

Partner Name...	Job Name	Order Id	QR Id	Order Date	Artist Assigned	Price

Reflection Codes ~ Pending

Partner Name...	Job Name	Order Id	QR Id	Order Date	Artist Assigned	Price

Reflection Codes ~ In Progress

Partner Name...	Job Name	Order Id	QR Id	Order Date	Artist Assigned	Price	Front Proof	Back Proof

Reflection Codes ~ On Hold

Partner Name...	Job Name	Order Id	QR Id	Order Date	Artist Assigned	Price	Front Proof	Back Proof

Checking for In-House Prints

ISG ~ Change Requests

Home Name	Job Name	Order Date	Client Rush Time	Price	Artist	Artist Changes	Last Artist
Hall Davis & Son Fun...	WILHEMINA WHITE	4:52pm on Jul, 2nd 2026		$23.90	Marlan H.		Marlan H.	Details
Clark Funeral Home-H...	Lazaro Tato-Vargas	4:17pm on Jul, 9th 2026		$23.90	.			Details

ISG ~ Pending :

Home Name	Job Name	Order Date	Price	Artist
Hall Davis & Son Fun...	WILHEMINA WHITE	4:52pm on Jul, 2nd 2026	$23.90	Marlan	Details
DeMunn Funeral Home ...	Bruce Dancesia	5:23pm on Jul, 9th 2026	$25.90	none	Details
Barkes, Weaver & Gli...	Mrs. Debra Mills	4:55pm on Jul, 9th 2026	$23.90	none	Details
Henry Funeral Home	James Thomas Demby, III	4:35pm on Jul, 9th 2026	$23.90	none	Details
Clark Funeral Home-H...	Lazaro Tato-Vargas	4:17pm on Jul, 9th 2026	$23.90	none	Details
Carmody-Flynn Funera...	Paul Vertin	4:08pm on Jul, 9th 2026	$23.90	none	Details
Kniffen-O'Malley-Lef...	Gale M. Brooks	3:55pm on Jul, 9th 2026	$23.90	none	Details
Hall Davis & Son Fun...	AUDREY JACOBS	3:46pm on Jul, 9th 2026	$23.90	none	Details
McKneely Funeral Hom...	Edith ''Bay'' Cutrer	3:27pm on Jul, 9th 2026	$23.90	none	Details
Moore's Funeral Chap...	Alice Johnson	3:05pm on Jul, 9th 2026	$23.90	none	Details
Dossman Funeral Home	Aloha Nelson	2:44pm on Jul, 9th 2026	$23.90	none	Details

ISG ~ In Progress :

Home Name	Job Name	Order Date	Price	Artist	Last Artist
Jones Funeral Homes ...	Billie Davis	2:16pm on Jul, 9th 2026	$23.90	Marlan H.		MH Details
Alexander Funeral Ho...	Vivian L. Stewart	2:15pm on Jul, 9th 2026	$25.90	Marlan H.	Marlan H.	Details
Trevino Funeral Home	Sylvia Garza	12:51pm on Jul, 9th 2026	$25.90	Jeannette N.		JN Details

ISG ~ On Hold :

Home Name	Job Name	Order Date	Client Rush Time	Price	Artist	Reason
Chamberlain Chapel	Janel Dexter	11:54am on Jun, 22nd 2026		$23.90	Jessica K.	Artist emailed client requesting more information.	Details

Alert Notifications Legend click a sound button to toggle alert ( ON / OFF ) ... and then click Save Changes or Cancel