Administration & Support

Main Office
   Office: 816.255.2551   ~   999

Tom A.
   Office: 816.768.8521   ~   101   ~   Mobile: 913.481.3416

Lisa A.
   Office: 816.768.8522   ~   102

Susan S.
   Office: 816.768.8523   ~   103

Mark G.
   Office: 816.768.8524   ~   104   ~   Mobile: 913.449.7046

---

Graphic Artists

Jessica K.
   Office: 816.768.8527   ~   107   ~   Mobile: 913.683.1947

Jeannette N.
   Office: 816.768.6850   ~   113   ~   Mobile: 816.558.8114

Tatyana P-T.
   Office: 816.768.6852   ~   110   ~   Mobile: 785.842.7654

Ethan M.
   Office: 816.768.6856   ~   115   ~   Mobile: 270.331.0922

Marlan H.
   Office: 816.768.6857   ~   116   ~   Mobile: 620.820.3400

---

Artist Access

Client Broken Emails & 800 Numbers List

ISG Artists Central Resource Library

Resources

---

Phone Support & Technical Services

Allo Business replaces -- Phone Support
   Phone: 816-994-7070
   Website
   Max UC Mobile Instructions 
   Max UC Desktop Instructions 

Allo Business Technology Solutions -- Computer Support
   Phone: 816.994.7060
   Email: request@allobusiness.tech
   Website

Spectrum Business
   Phone: 866.892.4249 ~or~ 800.314.7195
   Website

 

Canon Printer Phone Support

Phone Support
   Phone: 1-800-OK-CANON (1-800-652-2666)
   Website

---

Canon Printer Drivers & Software

Canon iX-6820
   Drivers & Software
    iX6800 series Printer Driver

Canon iP-8720
   Drivers & Software
    iP8700 series Printer Driver

Canon Pro-100
   Drivers & Software
    PRO-100 series Printer Driver

---

Canon Easy Photo Editor Tutorial

Windows:
   Visual Reference

Mac:
   Visual Reference

---

Windows – Printer Settings

Quick Setup
   Visual Reference

Maintenance
   Visual Reference

---

Mac – Printer Settings

Settings Setup
   Visual Reference

---

Canon Easy Photo Print

Settings Setup
   Visual Reference

Artwork that is requested by the client that falls between the following dates [Dec 24, 2021 - Jan 4th, 2022] will need to be supplied by the Artist from their local archive. Please remove the old files on the job details page prior to uploading your files for that job. Please do not email the files to the client. You will also need to add your files to the SharePoint Archive Folder(s) for the corresponding dates.

Any Artwork for any jobs older than 6 months cannot be recovered. If the client asks for us to do this, please kindly tell them that our system removes any artwork older than 6 months, and they are welcome to create a new job order with the photo they would like us to use.

Concerning phone calls, if you are checked in and working, please remeber to try and get the phone if it rings.

Down Detector

Adobe Dashboard

Apple Dashboard

MS Dashboard

---

Adobe Creative Cloud (CC)

HitPaw
     📂 PSD Template
     💡 Tutorial

Enhance Fox (MAC / iPhone)

Enhance Fox (Android)

---

Are there other apps like Enhance Fox we could add here? Please share on Teams for iOS & Android

Allo Business has provided a security training course that will keep you up to date with best security practices for email and internet usage.



Each month (possibly around the 5th), you should receive an email:

From: "Training" via: Training@bp-securityawareness.com
Subject: "Security Training and Awareness"
Trusted Link: https://allobusiness.bpidtr.com/dashboard

If you have not received these emails yet, please let Mark G. & Mr. Tom know asap via Teams.
If you have received the emails, and have not yet made the email Training@bp-securityawareness.com a new contact and set to VIP, please do so now. This will help flag any training emails for you.

The training modules take about 5-10 minutes to complete and will be reviewed by the Allo Security team and share with Mr. Tom for our records. If you have not done any training modules yet, or have not received an email notification for a new training module, please let Mark G. & Mr. Tom know asap via Teams.

Your email is now stored on Office 365. Please login with your ISG email and the password we supplied you. After logging in you will need to authenticate your account. Please contact Mark or Tom if you need help with this.

Please also watch the Teams Meeting training video that we did with Avid True Owl. The Teams app is a powerful tool similar to Zoom, and allows us to Chat, Audio Call, Video Call, Share Files, and collaborate on anything we're doing at ISG.

The Teams tutorial should also go over Outlook email and Sharepoint for collaboration, file sharing, etc.
To request access please email: service@allofiber.com
Video Name: ISG Microsoft O365 training-20220104_085957-Meeting Recording.mp4.
Author: Mr. Vu.

The Email Icon/Button will evenutally be setup as a link to access your web-mail or instructions for setting up your incoming and outgoing email criteria (e.g. Outlook, Apple Mail, etc).